Privacy policy

This privacy policy explains how Eleumi Ltd ("Eleumi", "we", "us", "our") collects, uses and protects your personal data when you use our website and matching service. Eleumi is a UK-based matching platform connecting medical and dental professionals with independent FCA-authorised mortgage and protection specialists.

Who we are

Eleumi Ltd is the data controller for personal data collected through this website. If you have any questions, contact us at privacy@eleumi.co.uk.

What we collect

• Information you provide in the assessment (profession, income structure, location, contact details).
• Technical data (IP address, browser, device, pages visited).
• Marketing-attribution parameters (UTM tags) from the link that brought you to us.

How we use it

• To match you with a suitable independent FCA-authorised specialist.
• To communicate with you about your match and to send service emails.
• To improve our matching engine and the website experience.
• To meet our legal and regulatory obligations.

Lawful basis

We process your data on the basis of your consent (you actively complete the assessment) and our legitimate interests in operating a matching service.

Who we share it with

We share the relevant parts of your assessment with the FCA-authorised specialist firm we match you with. We use trusted infrastructure providers (hosting, email, analytics) bound by appropriate data-protection agreements.

Your rights

Under UK GDPR you can request access to, correction of, or deletion of your personal data, and you can withdraw consent at any time. Email privacy@eleumi.co.uk.

Retention

We retain assessment data for as long as needed to provide the matching service and to meet regulatory record-keeping requirements, typically up to 6 years.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will always reflect the latest version.